Last Updated: September 15, 2025
Welcome to Gemmabot! These Terms of Service ("Terms") govern your access to and use of the Gemmabot website, platform, and services (collectively, the "Service"), provided by Gemmabot ("we," "us," or "our"). Please read these Terms carefully before using the Service.
By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Service.
Gemmabot is an online platform that allows users to build, train, and deploy custom artificial intelligence (AI) agents. These agents can be trained on user-provided data, such as documents, website content, and APIs, to automate tasks like customer support, lead generation, and internal knowledge management.
2.1. Account Creation: To use the Service, you must register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
2.2. Account Security: You are responsible for safeguarding your password and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.
2.3. Teams: The Service allows you to create or join a "Team." The user who creates the Team is the "Owner" and is responsible for all activity associated with that Team, including payments and the actions of all other team members ("Admins" and "Members").
3.1. Your Content: You retain all ownership rights to the data, files, text, website content, and other information you upload or connect to the Service ("User Content").
3.2. License to Gemmabot: By providing User Content to the Service, you grant Gemmabot a limited, non-exclusive, worldwide, royalty-free license to use, store, process, and display your User Content solely for the purpose of providing and improving the Service *for you*. This includes using your User Content to train your AI agents and generate responses on your behalf.
3.3. Our Commitment to Privacy: We take your data privacy seriously. Your User Content is treated as confidential information. We will not use your User Content to train any general, third-party, or public AI models. Our use of your data is governed by our Privacy Policy.
3.4. Your Responsibility: You are solely responsible for your User Content and the consequences of posting or publishing it. You represent and warrant that you have all necessary rights, licenses, and permissions to your User Content and that its use within the Service does not and will not infringe on the rights of any third party or violate any applicable laws.
You agree not to use the Service to:
5.1. Subscription Plans: The Service is offered under various subscription plans, including a free plan and paid plans ("Personal," "Business"). Each plan has specific limits on features, usage, and the number of "Credits" available.
5.2. Credits: Usage of the AI agents consumes "Credits." The number of Credits consumed per interaction depends on the AI model used and the complexity of the request. Your monthly plan includes a specific allotment of Credits. If you exhaust your Credits, your agents may stop functioning until the start of the next billing cycle or until additional Credits are purchased, if applicable.
5.3. Billing and Auto-Renewal: Paid subscription plans are billed in advance on a monthly or yearly basis. Your subscription will automatically renew at the end of each billing cycle unless you cancel it through your account settings. By subscribing, you authorize us to charge your payment method for the renewal term.
5.4. Cancellations and Refunds: You may cancel your subscription at any time. The cancellation will take effect at the end of your current billing period. Payments are non-refundable, and we do not provide refunds or credits for any partial subscription periods.
The Service integrates with and relies on third-party AI model providers, including OpenAI, Google, and Anthropic, as well as payment processing services like Stripe. Your use of these services is subject to their respective terms and policies. Gemmabot is not responsible for the availability, accuracy, or performance of these third-party services.
7.1. Termination by You: You can terminate your account at any time by canceling your subscription and discontinuing use of the Service.
7.2. Termination by Us: We reserve the right to suspend or terminate your account and access to the Service at our sole discretion, without notice, for any reason, including but not limited to a breach of these Terms or non-payment of fees.
7.3. Effect of Termination: Upon termination, your right to use the Service will cease immediately. We may, at our discretion, delete your User Content and account data from our systems.
THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. WE MAKE NO WARRANTIES, EXPRESS OR IMPLIED, REGARDING THE SERVICE'S RELIABILITY, ACCURACY, OR AVAILABILITY.
AI-GENERATED RESPONSES MAY CONTAIN INACCURACIES, ERRORS, OR OMISSIONS. YOU ARE SOLELY RESPONSIBLE FOR REVIEWING, VALIDATING, AND VERIFYING THE OUTPUT OF YOUR AI AGENTS BEFORE RELYING ON IT FOR ANY PURPOSE.
TO THE FULLEST EXTENT PERMITTED BY LAW, GEMMABOT SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR USE OF THE SERVICE.
We reserve the right to modify these Terms at any time. If we make changes, we will provide notice by posting the revised Terms on our website and updating the "Last Updated" date. Your continued use of the Service after such changes constitutes your acceptance of the new Terms.
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, USA, without regard to its conflict of law principles.
If you have any questions about these Terms, please contact us at support@gemmabot.co.